Great News: Airlines Report Record High Passenger Satisfaction
Great news for travelers flying to Israel! The latest IATA Global Passenger Survey for 2025 reveals a sharp increase in positive flight experiences worldwide, which means better journeys for visitors heading to Ben Gurion Airport.
The survey highlights significant improvements in the overall flying experience, with airlines accelerating their use of digital and biometric technologies to streamline travel. This is particularly relevant if you’re planning a trip to Israel, as these advances can make your journey smoother from departure to arrival.
However, the survey also identifies some ongoing challenges that travelers should be aware of when planning their Israel trip. The main pain points remain baggage handling, border control processes, and flight connections – areas that can still cause delays and frustration.
Planning a trip to Israel? While the overall flight experience is improving, it’s worth building some extra time into your itinerary for these potential bottlenecks, especially during peak travel seasons. Consider travel insurance and arrive at the airport with plenty of time to spare for the smoothest possible start to your Israeli adventure.